Builders' Merchants News

Embrass growth continues

Published:  27 October, 2009

SOLIHULL: Embrass will be moving to a 16 000 square feet warehouse and offices in December 2009.

Ian Barratt, commercial director states "We have invested heavily over the last six months and will continue to do so in the future to allow the business substantial growth."

One major investment is the new bar coding system which will also be operation in December this will create faster, more efficient decisions from the warehouse thus improving customer satisfaction.

The new look catalogue has also made an incredible impact since its launch in August, with its easy to read and understand pricing structure; it clearly shows the customer how he can save money by increasing the quantity purchased, so the money we save by not opening boxes is passed onto the customer.

Embrass will also be offering customerís substantial savings on various products throughout the year. Currently we have 12 products on offer until December, giving up to 20% savings on some items.

After several years EMBRASS has moved away from weekly van deliveries and now supply all orders on a next day service if ordered before 2pm, and all orders placed and delivered after the 25 of each month will be treated as first day of the following month invoices.

Orders can now be placed online and receive a further 1.5% from the total bill by doing so. The Embrass website will bring the brassware industry into the 21st century. Customers will not only be able to order online but can view previous orders and the last 100 products delivered. This website is exclusive to the merchant trade and can only be accessed when Embrass provides an account number and personal logon.