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Ideal Bathrooms demonstrates commitment to customer service with new distribution hub
Published:  16 May, 2018

Ideal Bathrooms has made a major investment in its Scottish distribution operation with a move to a new 33,000 sq ft distribution hub in the centre of Glasgow.

The move more than doubles the capacity of the previous warehouse, allowing for more than 1,500 pallet spaces.

The investment in Scotland mirrors additional improved facilities over recent years at Ideal Bathrooms’ other distribution hubs in Milton Keynes, Hayes and Wakefield. It brings the company's total warehousing space to more than 190,000 sq ft across the four sites.

Ideal Bathroom’s Scotland Area Sales Manager Craig Gillespie welcomed the improved facility: “The increased investment in Glasgow shows Ideal Bathrooms’ commitment to helping our customers grow. Having the larger warehouse enables us to fulfil more orders from our customers and offer next-day delivery on a wider range of products. The customers I have spoken to are all thrilled that we have moved; it means they can have products quicker, allowing them to serve their customers better."

Kim Kirby-Earnshaw, Operations Director, added: “We are always looking for ways to improve in order to maintain our leading position in bathroom product distribution. The new centre allows us to continually monitor and review our portfolio so we maintain the required stock levels and the right products at all our centres to be able to continue to meet customer needs with an amazing 99% on time/in full record. It is our commitment to customer service.”