The team will work together to ensure excellent customer service is carried out across the packed products range. Mr Simpson, previously responsible for all sales of Hanson’s packed products, will focus on building strong trading relationships with merchant customers as well as working with internal teams to ensure service excellence is delivered at every stage of customers’ interaction with the business. Reporting to Mr Simpson, Mr Hall and Mr Vincent are responsible for delivering high quality products and services as well as developing new and existing customer relationships.