Border Merchant Systems has announced its partnership with Robert Price Builders’ Merchants Borders as the newest CounterAct software user.
Robert Price is one of the largest independent builders’ merchants in south Wales. The company’s headquarters is in Abergavenny with a total of 20 branches throughout the region, ranging from Swansea in the west to Chepstow in the east. The branch network includes 15 builders' merchants, a timber merchant, three roofing merchants and a specialist insulation branch.
For a company of its size, changing system was a huge commitment both financially and in terms of time, so Robert Price was pleased that the functionality in CounterAct would provide a number of significant efficiency improvements over what the company had before.
Robert Price had its new CounterAct system installed in the summer of 2016, before beginning an on-site training programme. The system went live on the 1 March 2017 as planned.
Diane Barrett, Administration Manager at Robert Price, said: “Our objective was to find a new system which both improved efficiencies while also retaining the key functionality we already had. After several demonstrations from software providers we selected Border Merchant Systems because they offered the best match for our requirements. Another important factor was to find an organisation that we could work with and we have been fortunate in finding a like-minded partner in Border”.